Change DNS Server on Rogers SMC Wireless Router

September 30, 2008

I post this here to spare you the 30 mins I spent on hold with Rogers Customer Support to get the new mso password.

Rogers changed the password in the wee hours of the morning on September 29, 2008 in an unannounced “Firmware Update” which reset the passwords and changed all the settings on my wireless router including the SSID.  Of course, I thought someone in my neighbourhood had breached my security and was concerned. Thanks Rogers!

I suspect they did this (the password reset) so that more users would see the ads on the Rogers Yahoo search page that is displayed when a URL is misspelled.

Changing your DNS server setting to use OpenDNS will provide a less annoying search page for invalid URLs and will also speed up your surfing.

Here are the instructions:

1. Go to in your favourite browser.

2. Type mso for the username and cxf1rst! for the password.

smc login screen

3. Click on WAN on the left navigation menu.

4. Where it says Do you want to assign your own DNS address ? change the option to Yes and enter the following numbers:


Like so:

smc router dns server settings

5. Hit Apply and wait for your router to reboot (should take less than a minute).

Please post any questions in the comment section.

NOTE: I will try to keep this post updated with the latest information including any future password changes.


32 Responses to “Change DNS Server on Rogers SMC Wireless Router”

  1. John Says:

    I’m amused by their password…”Customer F1rst” has been their internal motto in the internet tech support departments since I worked there a couple years ago.

    This, however, is why I don’t trust getting your router from your ISP. I’d rather be able to maintain control over my internal network, thank you very much.

  2. Dave Says:

    I’m not familiar with Rogers. What part of the country are you in? I’d like to find the mso passowrd for Cincinnati’s Time-Warner Road Runner. They rent a SMC8014WG-SI modem/gateway. Any ideas?

  3. Edward Ocampo-Gooding Says:

    Thanks man! I couldn’t figure out for the life of me how to change over to opendns on this locked-down router.

  4. Chad Says:

    Thank you, Was looking for this. Am truly upset that I purchase a modem and had no admin rights to it.

  5. Erik Says:

    Found this tool great. However, do you know of any way to set this system up to block all internet access (incoming and outgoing) like most other routers can do? I have been searching around and I think I am SoL but I hope you may know.

  6. jason Says:

    for some reason mso and csf1st wont work for my smc8014wg-si modem. help me out please.

  7. ming Says:

    thank you so much!!!! 🙂

  8. Human Says:

    it doesn’t work

  9. Barry Holtzkener Says:

    Thanks, I was also looking for the mso tech loginn.
    Rogers and mso would’t tell me but you and google did.

    I was fooled for a second by the “!”, but never mind.

    I suspect that rogers has a scan which CAN get into my smc wirless modem and that its messing up my connection for short 1 min periods of time.

    HAs anyone foound a way to bloak ALL unexpected access??????
    Thanks for any info.
    Thanks for putting me on the right track.

  10. Barry Holtzkener Says:

    Well some success
    I was able to get into techadmin mode and turn off ALL the external ip’s that can take remote control.
    This sems to have worked since I get no incursions through the smc firewall.
    However, when I open UDO/TCP port 2350 (for a game i play) I get apparantly random port incursions from “different” ports
    However nothing is growing in my computer… i think

  11. jonny Says:

    guys i still can’t login..whats going on here?
    ive tired every single pw there is and still no luck.

  12. Barry Holtzkener Says:

    Password should be:
    1 thaat a one
    ! that’s an exclamation point

    login is mso

    good luck

  13. Barry Holtzkener Says:

    Perhaps the ISP changed the mso password.

  14. Greg Says:

    Looks like they updated the MSO password.

  15. Pygmy Says:

    Thank you so much. I’ve been trying to figure out how to hack Rogers routers for a while now. Finally. I knew they couldn’t keep me out forever.

  16. mir Says:

    i am having trouble to set the password on my rogers wireless router plz any body help me with this.

  17. ming Says:

    the password is changed 😦

  18. RogersPisser Says:

    The login name is now “rogcesadmin” and the password is “wra8uje” works on my rogers doc3 router which i must admit is worth 3$ in my eyes go rogers screw us some more!

  19. RogersPisser Says:

    I provide this info from my google search took me 15 minutes this was the first site that opened so i figured id update it for all those people that like to piss around with their isp’s settings that they will NOT change for you nor give you this info once again the login info is:
    User: rogcesadmin
    Password: wra8uje
    Do what you wish with this info and be safe!
    Login last tested April 28th 2010 12:10 Scarborough Ontario time!

  20. zachamo Says:

    THANK YOU!!!!!!!!!

  21. spydr Says:

    Thanks… this one worked for getting into the SMC box.

    User: rogcesadmin
    Password: wra8uje

  22. guyfly Says:

    hey the new username and password works
    now how can i fix my router from locking me out of xbox 360 games, i cannot host games, everyone else gets kicked when i host.
    my rf signal levels are good and im connected hard wired.
    and i work for rogers as an rf tech but i cant figure this out.
    any network techy gamer wanna help me?
    i can help u with rf issues

  23. Jay Says:


  24. Cezar G. Says:

    The pass still works as of May 23rd, 2011.

  25. Trakeen Says:

    Is this l/p still the default?

  26. Sarah Says:

    I don’t have a WAN option to the left of my screen. I am getting so frustrated!

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